Refund Policy

30-Day Money-Back Guarantee

We are confident that our Prep Kits will help you succeed.

Thank you for purchasing from Prep Master Digital.

Since our products are digital content (eBooks, software, courses), there is no physical product to return. However, we want to ensure you are 100% happy with your purchase.

1. Eligibility for Refund

You are eligible for a full reimbursement within 30 calendar days of your purchase if you are not satisfied with the product.

We simply ask that you give the material a fair try. If you find that the content is not helpful for your preparation, simply contact us for a refund.

2. How to Request a Refund

To initiate a refund, please email our support team at support@prepmasterdigital.com.

Please include:

Your Order ID (found in your email receipt).
The email address used during purchase.
A brief explanation of why the product didn't meet your needs (this helps us improve).

3. Processing Time

Once approved, your refund will be processed immediately, and a credit will automatically be applied to your credit card or original method of payment within 5-10 business days, depending on your bank.